Help for businesses
Integration, sales, settlements and your console. If you can’t find your answer, our team will help.
Getting started
Signing up, the review and your first sale.
Integrations
Woo, Tiendanube and the API: connect and test.
1 article
In-store sales
The QR code, your cashiers and sales at the till.
Settlements
When and how you receive the total of each sale.
6 articles
Cancellations and refunds
Cancelling a sale or refunding an order, in full or in part.
1 article
Account and team
Users and roles, fee invoices and your team’s bonuses.
Documentation
For your developers: the API, the plugins and the test environment, on their own site.
Everything technical lives at docs.capyplazo.com.
Frequently asked
What businesses ask us before they join.
You pay a fee on each financed sale. It depends on your industry and volume, and we share it with you when you join.
We settle your financed sales every week, by transfer to your account. You see every sale and settlement in your console.
The risk is ours. You receive the full amount of the sale even if your customer pays late or stops paying.
No. Your cashier shows the QR code and the customer applies on their own phone. Your till keeps serving meanwhile, even with several applications at once.
Woo and Tiendanube, or any system through our API. Shopify, VTEX and Magento are coming very soon.
Adults in Mexico with an official ID and a phone. Every purchase is approved on the spot, and you are only told whether it was financed.
Talk to us
Didn’t find your answer? Write to us and our team will reply.
Monday to Friday, 9:00 to 19:00, Mexico City time.